Thursday, Feb. 6, we switched to a new system for callback appointments and appointments at the practice. This means that from now on things will go a little differently than you were used to. It will be self-explanatory.
If you are in doubt, please read what you need to do to make a (call) appointment.
Call appointment via the website
- You can go to the website on your phone or on your laptop or PC.
- Enter your email address and password. This is the e-mail address and password you also use to log in to the portal.
- Choose a day and time you want to be called back. You briefly enter the reason for the call appointment in the text box. You will receive an e-mail confirmation.
- If you do not have an account for the portal, skip “Login to file.” Click on skip. You do enter your name, date of birth and phone number. Then choose a day and time when you want to be called back. You briefly enter the reason for the call appointment in the text box.
- You will be called back around the time chosen.
Call appointment by phone
- Call the practice at (020)6843679. You will be taken to the dial menu.
- Press 9 for english, press 2 to make a callback appointment.
- Briefly speak your question.
- Choose the callback time.
- The system recognizes your telephone number. If you are calling from an anonymous number, you will be asked to provide a telephone number.
- You will be called back around the time selected.
Appointment in the practice through the website
- First, choose who you want to make an appointment with.
- Choose date and time.
- Provide your email address and password. This is the email address and password you also use to log into the portal.
- Briefly enter the reason for the appointment in the text box.
- Click on book. You will receive an email confirmation.
Appointment in the practice by phone
Make a phone appointment. Together with the doctor you will discuss whether an appointment at the practice is necessary.